BT Group makes strategic move to acquire budget broadband provider Plusnet amid ongoing customer losses and intense market competition. Discover how this acquisition aims to bolster BT's market position.
New research exposes the UK's top and bottom hotel chains based on customer satisfaction and value for money. Discover which brands are worth your stay and which to avoid.
Another UK energy supplier enters administration, leaving customers protected under Ofgem's safety net. Here's what affected households need to know about switching and payments.
A US artist faces widespread condemnation after constructing a replica Nazi concentration camp arch in Pennsylvania, sparking outrage from Jewish groups and prompting an emotional public apology.
Water companies could bill households twice for infrastructure repairs to tackle sewage pollution under new Ofwat proposals being challenged in court by environmental campaigners.
Discover how a humble family-run bagel shop in East London became an iconic round-the-clock institution, serving authentic beigels to generations of Londoners and celebrities alike.
Groundbreaking clinical results reveal nearly half of customers using this innovative skincare formula experienced such dramatic improvements that it restored their confidence and transformed their daily lives.
Automation architect Raihan Islam responds to shocking KPMG report, revealing why businesses must maintain human voice in AI communications or risk losing customer trust and authenticity.
A Catholic school in England has sparked widespread condemnation after pupils paraded with a replica of the infamous Auschwitz 'Arbeit Macht Frei' gate during Halloween celebrations, drawing anger from Jewish community leaders and Holocaust educators.
Two Bulgarians receive prison sentences for desecrating a Holocaust memorial in Paris, with French investigators uncovering evidence pointing to Russian state involvement in the coordinated attack.
A shocking investigation reveals Australian banks are failing mortgage holders in financial distress, with complaints of dismissive treatment and inadequate support systems.
Ofgem investigation reveals energy suppliers are sitting on £240 million of customer credit from old accounts, with nearly two million households due refunds.
Major UK banks Barclays and Santander are experiencing the highest customer departure rates after recent service disruptions left customers frustrated and seeking more reliable alternatives.
The Metropolitan Museum of Art confronts a landmark lawsuit claiming a valuable Van Gogh painting in its collection was stolen from a Jewish family by Nazis in 1938
A man who made a chilling bomb threat to a Manchester synagogue just days after a terror attack has been sentenced to prison. Joshua␣Rennie's malicious call sparked panic in the vulnerable Jewish community.