NHS AI Receptionists Face Patient Backlash
Patients in Doncaster and Thurrock report frustrating experiences with AI receptionists like EMMA, calling for more human staff instead of technological solutions in the NHS.
Patients in Doncaster and Thurrock report frustrating experiences with AI receptionists like EMMA, calling for more human staff instead of technological solutions in the NHS.
Campaigners in Hackney call on Homerton Healthcare to shun NHS data platform built by Palantir, citing privacy fears and firm's controversial global contracts.
Discover who is eligible for free NHS eye tests and optical vouchers, including age groups, benefit recipients, and medical conditions. Learn how to check your status and claim refunds if you've paid incorrectly.
Violence against NHS staff in England has reached emergency levels, with 285 attacks reported daily. Health Secretary Wes Streeting calls for action to protect the health workforce.
A flagship NHS charter to tackle sexual harassment is not being implemented, unions say, as reports of abuse against female staff continue to climb. Calls for urgent action.
Exclusive: Over half of NHS boards limit ADHD assessments without telling GPs or patients, as waiting lists stretch to eight years. Discover the hidden rationing affecting thousands.
An investigation reveals NHS England's ADHD services are set to overspend by £164m, pushing desperate patients into an under-regulated private market. Discover the systemic failures.
New research reveals the NHS is spending thousands treating complications from cosmetic and weight loss surgery abroad, with over half of 'medical tourists' suffering serious issues.
New research reveals the staggering cost to the NHS of fixing botched surgeries from medical tourism, with complications often requiring intensive care. Experts warn of a 'false economy'.
Four NHS hospital trusts have declared critical incidents due to a surge in flu, norovirus, and complex A&E admissions. Learn about the pressures and affected areas.
Four NHS hospital trusts in Surrey and Kent have declared critical incidents due to severe pressure from flu, norovirus, and cold weather. Read the latest on the crisis.
Exclusive investigation reveals NHS ADHD services are overspending by £164m annually, with funds flowing to under-regulated private clinics. Experts warn of unreliable assessments.
A journalist's first-hand account of trying the NHS-style total meal replacement plan for weight loss. Discover the results, expert insights, and whether it's a viable option in 2026.
Shocking data reveals over 10% of NHS staff in England experienced violence in 2025. Explore the scale of the crisis and the urgent calls for better safeguards and prevention.
Flu hospitalisations in London have fallen to 424 beds a day, lower than last year. NHS officials credit vaccination efforts but warn of winter pressures. See the data and interactive map.
The NHS app will launch video consultations for conditions like prostate issues and severe menopause in 2026, aiming to cut waiting lists. Health Secretary Wes Streeting promises healthcare as easy as ordering a takeaway.
The NHS app is being upgraded to offer fast-track video consultations for conditions like prostate cancer symptoms and endometriosis from next year, aiming to cut waiting lists.
Facing long NHS waiting lists, patients are turning to private scans for results in days. Services like Scan.com offer MRI scans from £300 with direct booking. Discover a quicker path to diagnosis.
A major new report declares the NHS a 'priceless resource' for the UK, highlighting its value and resilience despite funding and staffing pressures. Discover the key findings.
NHS whistleblower Dr Narinder Kapur calls for an independent second opinion in staff dismissals, named after nurse Amin Abdullah, to prevent unfair treatment and protect wellbeing.
Sir Keir Starmer faces criticism over a US-UK drug pricing deal that could cost the NHS £3bn annually. Lib Dems demand the funds be spent on social care instead. Read the full story.
The NHS begins its first-ever chickenpox vaccination programme, offering the MMRV jab to young children to prevent serious illness and reduce school absences.
The NHS begins a historic childhood immunisation programme, offering a combined MMRV vaccine to protect against chickenpox, measles, mumps, and rubella from 12 months. Learn about the benefits and evidence behind this major public health step.
A doctor reveals why NHS emergency departments are inundated with patients suffering from hiccups and coughs, highlighting a system at breaking point. Read her urgent call for investment and public support.
New NHS figures show a tenfold increase in A&E visits for minor ailments like coughs and blocked noses, piling pressure on emergency services. Experts call for better access to primary care. Read the full analysis.
Health Secretary Wes Streeting admits to 'hardest days' in the job, balancing hospice funding wins with junior doctor strikes and record flu cases. He vows focus is on those still receiving poor care.
A journalist's perspective shifts from critic to patient, discovering the profound humanity and shared purpose that defines the NHS in a London hospital ward. Read this powerful personal account.
NHS hospitals in England are using an AI forecasting tool to predict A&E demand this winter, allowing for better staff and bed planning to reduce waiting times. Discover how technology is modernising emergency care.
Over 50 NHS organisations are using a new AI forecasting tool to predict patient surges and reduce A&E waiting times this winter. Discover how technology is boosting efficiency.
A leading medical figure warns the NHS is at risk as overseas doctors and nurses are put off by a 'hostile environment' of racism and anti-immigration rhetoric. Read the full story.