ATO call centre workers reveal shocking conditions
Exclusive investigation reveals outsourced ATO call centres face 125% staff turnover, poor pay and inadequate training, leading to deteriorating service quality for taxpayers.
Exclusive investigation reveals outsourced ATO call centres face 125% staff turnover, poor pay and inadequate training, leading to deteriorating service quality for taxpayers.
A father and son were part of a crime group that attempted to import £20 million of heroin concealed in pomegranate juice bottles. Read the full story of the NCA's major bust.
Discover how a savvy traveller used split ticketing and class hopping to enjoy first-class train travel for just £8 more than a standard ticket. Learn the money-saving trick that annoyed her boyfriend at first but ended in free food and drinks.
The explosion of class action lawsuits and third-party litigation funding is harming Britain's legal stability and economy, with billions claimed in damages. Discover the urgent need for reform.
The US Justice Department has filed a lawsuit challenging California's policy allowing undocumented students to pay in-state tuition rates at public universities. Discover the legal battle unfolding.
Discover which rooms retain heat best for remote workers facing rising energy bills. Our ranking reveals where to set up your home office to stay warm and save money this winter.
The prestigious Edinburgh TV Festival is considering leaving its historic home due to soaring costs and a drive to increase working-class representation in the television industry.
Jamie Gabriel, 28, has been sentenced to over five years in prison for supplying cocaine and cannabis in Crawley. The dealer was caught after officers witnessed him fist-bumping customers. Read the full story.
Retired consultant reveals junior doctors worked 80-100 hour weeks for 'pittance' as current strikes continue. Read why decades of being 'cheap labour' fuels NHS discontent.
As the UK faces a severe cold snap, discover a simple, cat-like trick to stay warm while working from home without increasing your energy bills. Stay cosy and save money.
Australia's Liberal Party unveils plan to slash immigration by targeting international students and skilled migrants. Discover the proposed changes and their potential impact.
New international student enrolments in US universities fell 17% this academic year, the largest drop in a decade outside the pandemic. Discover the impact of visa restrictions and the $42.9bn economic risk.
Academic Mary Evans challenges the UK's social mobility obsession, arguing we should focus on making all jobs respected and viable rather than creating more competition.
Discover why gap years are becoming essential for UK students to save money and gain maturity before university, especially for those from regional areas facing financial pressures.
MP Virenda Sharma warns Britain's proposed international student tax undermines trade relations with India and risks driving talent to competitors like Canada and Australia.
An investigation into the 'clean-up crews' of men who target intoxicated students outside UK nightclubs. Learn about the dangers and what universities are doing.
Japanese Prime Minister Sanae Takaichi survives on just 2-4 hours sleep nightly, prompting concerns about work-life balance in a nation struggling with overwork culture and karoshi deaths.
Sophia Griffin's debut play 'After Sunday' explores mental health and Black masculinity in a secure hospital cooking group. Running at Bush Theatre until 20 Dec 2025. Book tickets now.
A House of Lords committee urges the government to promote hybrid working in back-to-work initiatives to help disabled people and carers access employment. Discover how flexibility could fix Britain's worklessness crisis.
Royal Mail postpones scrapping Saturday second-class letter deliveries to 2026. Find out what this means for your post and the reasons behind the delay.
Royal Mail postpones scrapping Saturday second-class letter deliveries until early 2026. Get the latest on service reforms and Ofcom fines.
Groundbreaking University of Queensland research reveals first-in-family students are significantly disadvantaged in higher education, with calls for official equity status to address systemic barriers.
The Game Awards' Future Class initiative, designed to champion diversity, has been scrapped. Former inductees reveal they felt used as 'props' and describe clashes with organiser Geoff Keighley.
The budget airline announces major premium cabin expansion, targeting corporate travellers with enhanced comfort and dedicated business services across European routes.
Central London's office vacancy rate soars to 15-year high as hybrid working and economic pressures reshape the capital's commercial landscape. Discover which areas are hardest hit.
Acclaimed actor Eddie Marsan condemns British TV and film industry's obsession with upper-class actors taking working-class roles, calling it 'cultural appropriation'.
Progressive firebrand Zohran Mamdani launches bold campaign for New York mayor, promising to challenge establishment politics and deliver transformative change for the city's working class.
Meta's messaging service WhatsApp experienced widespread disruption today as users across the UK reported being unable to send or receive messages via both mobile and desktop platforms.
A startling new analysis reveals how Britain's traditional middle class is being hollowed out, creating a worrying new class divide that threatens social stability.
A powerful new production at London's Donmar Warehouse reveals how Priestley's classic socialist drama speaks directly to today's cost of living crisis and social inequality.