Amazon reprimanded by Ofcom over film mix-up
Amazon Prime Video breached UK regulations after a family was shown a sexually explicit film instead of the children's movie they rented. Ofcom has issued a formal ruling.
Category : Search result: Ofcom complaints
Ofcom fines porn firm £1m over child safety failures
Ofcom issues a £1m fine to a pornography company for weak age checks. As threats like deepfakes and AI chatbots grow, experts demand faster action to protect children online. Read the full analysis.
Porn site fined £1m by Ofcom over age verification failings
Ofcom has issued a £1m fine to adult website operator AVS for inadequate age checks. New data reveals the impact of the Online Safety Act on protecting children online. Read the full report.
Porn firm fined £1m for weak age checks
AVS Group Ltd hit with a £1m fine plus daily penalties for failing to implement robust age verification. Ofcom demands changes within 72 hours to protect children online.
Thames Water complaints surge 75% amid £20bn debt crisis
Thames Water reveals a 75% surge in complaints as it negotiates a bailout to tackle its £20bn debt. Read the latest on the utility giant's financial struggle.
FCA lifts motor finance complaints pause ahead of schedule
The City watchdog has ended the freeze on motor finance complaints earlier than planned. Discover the new deadlines and the multi-billion pound implications for lenders and consumers.
Borough Hall licence review after noise complaints
Greenwich's historic Borough Hall faces a licence review following resident complaints over late-night noise and disruption, pitting community concerns against the venue's economic benefits.
Virgin Media fined £23.8m over digital landline switch
Ofcom has issued a £23.8m fine to Virgin Media for failing to protect vulnerable customers during the analogue to digital landline migration. Discover the full story and what it means for consumer safety.
Guardian Corrections: Lord Paul and Helsing Updates
The Guardian has published corrections regarding Lord Paul's committee role and the location of a Helsing defence facility. Discover the full details and how to submit editorial complaints.
University Accused of Granting Activist Complaint Immunity
Law professor Joanna Howe claims University of Adelaide shields her from pro-choice complaints. Discover how this case tests academic freedom boundaries in UK education.
Banks face £16m hike in Financial Ombudsman fees
UK banks face an £86m Financial Ombudsman Service levy as Treasury reforms cost £8m. Motor finance cases to surge 300% under new crackdown. Discover how this affects financial services.
Ofcom warns female stars may quit over online abuse
Ofcom warns female sports stars could leave their careers due to online misogynistic abuse. The regulator urges tech giants like X and Instagram to implement new safety measures.
Guardian Corrections: Asda Credit Rating & Donald Tusk
The Guardian has published corrections regarding a misquote on Asda's credit rating and Donald Tusk's official title. Read the full list of amended articles and how to submit a complaint.
Central Line Most Complained-About Tube in 2025
Transport for London reveals Central Line received 1,651 complaints in 2025, though reports dropped 14% from 2024. Discover which lines saw improvements and TfL's safety pledge.
ATO call centre workers reveal shocking conditions
Exclusive investigation reveals outsourced ATO call centres face 125% staff turnover, poor pay and inadequate training, leading to deteriorating service quality for taxpayers.
Clarkson's £95 Advent Calendar Sparks Customer Anger
Jeremy Clarkson faces customer complaints over delayed deliveries of his sold-out £95 Hawkstone advent calendar. Discover the festive drama from Diddly Squat Farm.
Conservative lawyer Daniel Suhr influences US media via FCC
Chicago lawyer Daniel Suhr has become influential in US media regulation through FCC chair Brendan Carr, securing unprecedented changes at major networks through legal complaints about bias.
Westminster pub licence review after pavement complaints
The Walkers of Whitehall faces licence review after residents complain about drinkers occupying wrong pavement, urinating and causing noise near Trafalgar Square.
Kendall: Ofcom must use online safety powers now
Technology Secretary Liz Kendall urges Ofcom to fully implement Online Safety Act amid concerns about AI chatbots and child protection delays. Public trust at stake.
Guardian corrects living standards and Unix errors
The Guardian has published corrections regarding a misattributed living standards analysis and a technical error confusing Unix. Readers can submit complaints to the provided contacts.
AI Christmas mural removed after shopper complaints
A controversial AI-generated Christmas mural in Kingston described as 'bonkers' and 'dystopian' has been removed following dozens of complaints from horrified shoppers.
Parcel delivery failures exposed in UK league table
Citizens Advice reveals over a third of Brits face parcel delivery issues. Discover which couriers are failing and why the regulator is being urged to act now.
GB News Faces Ofcom Probe Over Racist Claims
GB News under investigation after presenting unscientific research linking foreign-sounding names to court defendants. Ofcom assessing complaints about potentially racist content.
Guardian Corrections: Irish Emigration and Ministerial Roles
The Guardian has published corrections regarding Irish emigration commentary and a minister's role. Discover the factual amendments and how to submit editorial complaints.
Emmerdale hit with 227 Ofcom complaints
ITV's Emmerdale receives 227 Ofcom complaints as dark plots involving drug dealing, sexual exploitation and modern slavery continue to shock viewers. Read the full story.
Autonet insurance claim failure leaves tradesman stranded
A self-employed tradesman faced a 169-day battle with Autonet Insurance after a motorway crash. Delayed claims, mounting storage fees and poor communication caused immense stress. Read this consumer warning.
Only 2% of tenant complaints lead to enforcement
Exclusive data shows English councils prosecuted just 64 landlords despite 300,000 tenant complaints about unfit housing. New rights may remain 'symbolic' without proper funding.
Dinosaur park's roar restricted after noise complaints
A Herefordshire dinosaur park has been forced to restrict its animatronic models' screeches to specific hours following noise complaints from neighbours. Discover the full story.
Royal Mail Saturday Second-Class Delay to 2026
Royal Mail postpones scrapping Saturday second-class letter deliveries to 2026. Find out what this means for your post and the reasons behind the delay.
Royal Mail Saturday Post Changes Delayed to 2026
Royal Mail postpones scrapping Saturday second-class letter deliveries until early 2026. Get the latest on service reforms and Ofcom fines.
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