Halton Stairlifts Achieves Sixth Consecutive Feefo Platinum Trusted Service Award
Halton Stairlifts, a prominent UK supplier and installer of stairlifts, has been honored with the Feefo Trusted Service Award for 2026. This prestigious accolade represents the company's sixth consecutive Platinum Trusted Service Award, underscoring a long-standing dedication to providing superior customer service throughout every phase of the customer experience.
Award Based on Verified Customer Feedback
The Feefo Trusted Service Awards are determined solely through authenticated customer reviews, making this recognition a genuine reflection of real-world client satisfaction. This consistent achievement highlights Halton Stairlifts' commitment to excellence and reliability in the mobility solutions sector.
Expansion and Growth Milestones
This award coincides with a period of significant expansion for Halton Stairlifts. The company recently inaugurated a new 17,000 square foot headquarters and customer showroom in Widnes. This purpose-built facility enables customers to personally inspect and test a diverse array of stairlifts, fostering more confident and informed purchasing decisions.
The enhanced infrastructure also supports the firm's ongoing growth, offering increased stock capacity, improved operational efficiency, and strategic plans for further team enlargement. From its humble origins in a garage in 2008, Halton Stairlifts has evolved into a nationally recognized provider, assisting thousands of UK households with mobility solutions that promote independence at home.
Customer Reviews and Industry Trust
Client testimonials consistently praise the professionalism of the Halton Stairlifts team, the rapid installation processes, and the overall reassurance provided during service delivery. With consistently high ratings and thousands of verified reviews, the company has solidified its reputation as one of the most trusted names in the stairlift industry.
Leadership Perspective on the Achievement
Neil Mckenzie, director at Halton Stairlifts, expressed pride in the accomplishment, stating: "We are incredibly proud to receive the Feefo Trusted Service Award for 2026 and to achieve Platinum status for the sixth year in a row. This recognition is driven entirely by our customers, which makes it especially meaningful to everyone in the business."
He added: "The opening of our new headquarters and showroom has been a huge milestone for us. It gives customers the opportunity to see and try our stairlifts before making a decision, while also allowing us to continue growing and improving the service we offer. Our focus has always been on delivering a service that people can rely on during important moments in their lives. This award is a reflection of the hard work of our team and the trust our customers place in us every day."
Future Outlook and Continued Commitment
As demand for mobility solutions continues to rise, Halton Stairlifts remains dedicated to upholding the high standards that have garnered repeated accolades. The business plans to continue investing in its workforce, facilities, and overall customer experience to ensure it remains a preferred and trusted choice for households across the United Kingdom.
