Tenants Confront Homelessness as Charity Landlord Calls Police During Protest
In a distressing turn of events, a group of residents facing potential homelessness had the police called on them by the UK Poppy Factory as they attempted to speak with the charity's CEO. The incident unfolded in Richmond, where the charity owns 62 homes and works closely with the Royal British Legion by supplying poppies nationwide each November. Private tenants on the estate have been handed Section 21 'no-fault' eviction notices and asked to pay up to an additional £800 per month to remain in their homes.
Rent Hikes Ahead of New Legislation
According to a letter obtained by Metro, the Poppy Factory openly acknowledged that these rent increases are being implemented just before the Renters' Rights Act comes into force next month. This new legislation will prohibit landlords from abruptly raising prices and abolish Section 21 evictions, leaving tenants in a precarious position. Many residents, including families with children, are now pleading with the charity to allow them to stay, citing deep emotional and financial strain.
Stephen Garford, a 64-year-old who has lived on the estate for 23 years, revealed that the stress has led him to start taking anti-depressants. He told Metro, 'All my friends are here, and I feel really low about leaving. I wake every hour every night, I have no appetite. The stress it has caused has affected me so much.' Other tenants echoed similar sentiments, with one parent noting they couldn't stop crying upon receiving the eviction letter, having made a home there for over a decade with their son.
Protest Met with Police Intervention
Yesterday, residents, supported by the Acorn Union and Metro, demanded to speak with CEO Amanda Shepard at the Poppy Factory's offices. Despite visible staff inside, the charity refused to engage, even closing curtains around reception windows. Instead, they called the police, who confirmed to Metro they were summoned by the charity and instructed tenants to move away. Kane from Acorn described the situation as 'morally reprehensible,' criticizing the charity's refusal to meet with the group collectively.
Tenants had previously agreed to a fixed yearly rent increase to align with market values, making the additional hike unexpected. One tenant, who has been cutting costs since a rent raise last year, stated, 'It's not like I am on minimum wage, I have a good job, but all of these sudden increases will make it hard for anyone to afford. I have two children, I cannot just easily afford all of this. It's really unfair.'
Housing Crisis in Richmond
The Royal Borough of Richmond lacks council housing, relying on associations to provide around 300 social housing units annually. This scarcity makes it nearly impossible for average-income earners to find affordable accommodation in the area, exacerbating the tenants' fears of homelessness. A spokesperson for the Poppy Factory defended their actions, stating that police were called as a precaution to ensure community safety, including vulnerable production staff and tenants. They emphasized that Section 21 notices were issued to a small number of private tenants after rent reviews aligned with local market rates and expressed willingness to meet tenants individually with Acorn representatives to discuss concerns.
As the Renters' Rights Act approaches, this case highlights ongoing tensions between tenant protections and landlord practices, with residents vowing not to give up their fight for stable housing.



