Understanding Guardian Weekly Subscription Terms and Conditions
Guardian News & Media Limited provides Guardian Weekly subscriptions, including Digital + Print and gift options, under specific terms and conditions. These legally binding terms affect subscriber rights and liabilities, subject to consumer laws that cannot be waived. Subscribers are advised to retain a copy for reference and contact the Help Centre for assistance.
Subscription Benefits and Delivery Details
Subscribers receive one copy of Guardian Weekly delivered weekly to their chosen address, typically published 51 times annually. The first issue corresponds to the publication date indicated during checkout. Digital benefits, excluding gift subscriptions, are accessible via the Guardian website and apps immediately after sign-up, with details provided in confirmation emails and the "Manage My Account" section. Changes to benefits may occur as outlined in section 8.
Sign-Up Process and Requirements
Sign-ups occur online, requiring Guardian account registration and app downloads from Apple and Google stores. Submission of the online form constitutes an offer, with acceptance confirmed via email to form a binding contract. The Guardian reserves the right to refuse subscriptions due to fraud suspicions or fund origin concerns. Device requirements and internet connectivity are necessary for app access, with updates recommended for optimal experience.
Delivery and Advert-Free Reading
Copies are posted before the Friday publication day, but delivery timing cannot be guaranteed in all regions. Persistent delays should be reported to customer services. Ad-free reading, if included, requires sign-in across devices to remove advertising on Guardian platforms, though third-party content may still display ads. "Supported by" and "Paid content" are exceptions, with the Guardian disclaiming responsibility for third-party advertising accuracy.
Gift Subscriptions and Personal Use
Gift subscriptions deliver Guardian Weekly to a recipient's address without digital benefits and do not auto-renew. The purchaser remains the contracting party, responsible for payments and bound by terms. Subscriptions are personal and non-transferable, with sharing allowed only within package limits and subject to acceptable use policies to prevent fraud or excessive sharing.
Subscription Period, Renewals, and Changes
Subscriptions are available monthly, quarterly, or annually, with automatic renewal unless cancelled. The Guardian may modify benefits, prices, apps, or platforms, providing at least 30 days' notice for significant changes. Subscribers can cancel if dissatisfied before changes take effect. Technical updates to apps may occur without prior notice.
Payment, Holidays, and Cancellation Policies
Payment details must be accurate and up-to-date, with fees charged on a rolling basis. Subscribers can take up to six weeks of holiday from print delivery per year, credited to future payments, while digital benefits continue. Cancellation within the first 14 days results in a full refund, while later cancellations take effect at the billing period end without refunds. The Guardian may cancel subscriptions for breaches or uncontrollable circumstances, with refunds provided in specific cases.
Customer Service and Legal Provisions
Queries should be directed to customer services via email or phone. Terms may be updated with 30 days' notice, and subscribers must cancel to reject changes. The Guardian's liability is limited, with exclusions for circumstances beyond control. Additional terms apply in Australia and the United States, including specific legal jurisdictions and warranty disclaimers.
