Anjali, a 24-year-old London graduate, has publicly thanked the NHS paramedic who helped save her life after she attempted suicide during a mental health crisis in 2024. She was found at home by her parents, Geeta and Anil, after harming herself. Her parents immediately called the ambulance service, which arrived promptly and stabilised her.
Swift response and life-saving surgery
Anjali was taken to the Royal London Hospital in Whitechapel, where she underwent surgery and received further treatment that ultimately saved her life. Paramedic Alex Pugsley was among the first responders on the scene. Anjali, now a mental health advocate for the North East London NHS Foundation Trust, visited Whipps Cross Ambulance Station to personally thank Alex and the ambulance crew.
Words of gratitude
Anjali said: "Words will never truly express the gratitude I feel for the ambulance crew who saved my life. At the time, I did not want to be saved. I never imagined my life would take the turn it did. It was the most painful and isolating period of my life. Yet thanks to them I have been granted a second chance at life, where I am happier and healthier than before. This has given me the opportunity to help others, which has enriched my life with a renewed sense of purpose. However, this would not have been possible without the swift intervention of the ambulance crews and all the other healthcare professionals that enabled my recovery."
Paramedic's perspective
Alex Pugsley described meeting Anjali again as 'lovely' and expressed admiration for her recovery. He said: "I can’t even imagine how hard it must have been for her and the family."
Parents' ordeal
Anjali's parents were immensely grateful for the help their daughter received. Geeta said: "It is unimaginable seeing your child like that. At work, I am the school’s first aider, but seeing your child in a life-and-death situation is something else entirely. Nothing prepares you for the fear, helplessness and uncertainty in such a desperate situation. It is every parent’s worst nightmare. They didn’t just save Anjali – they saved the whole family. Mental health affects us all and please reach out if you need help. Your voice matters and you are needed in this world."
Support for mental health
If you are struggling with suicidal thoughts, help is available. Samaritans can be reached for free 24/7 at 116 123, or by email at jo@samaritans.org. More information is available at www.samaritans.org.
